About Our Hospital

Why is my veterinarian referring my pet to a specialist?

Our top priority is to make sure that our patients receive the highest standard of care and best possible outcome. This is why we sometimes make the decision to refer…
Can I call and have you fax a copy of my pet’s rabies certificate and proof of vaccinations to the kennel where my pet will be staying?

We’d be happy to send proof of vaccination to your pet’s kennel. Just let us know the fax number.
Do you perform at-home euthanasia?

We do, as we understand the need for you and your pet’s comfort at this difficult time. If you would prefer to have a veterinarian come to your home, please…
What precautions do you take so my pet doesn’t feel pain related to his condition?

Your pet’s comfort is a priority for us. Using our knowledge of pain medication and pain relief strategies, we do everything we can to prevent and manage your pet’s pain…
I’m worried about my pet’s upcoming surgical procedure. What do you do to help ensure your patients’ safety during surgery?

Our veterinary team takes every precaution so that your pet receives the highest-quality care. We perform a physical exam and preanesthetic testing before surgery and monitor your pet during surgery….
I think my pet ate something that could be poisonous, but he/she seems fine. What should I do?

Don’t panic, but call us right away. Be sure to have the package information of any ingested product to help us advise you further. The more information available, the better…
Why do you check my dog’s weight every time he/she comes in for a visit?

Having an accurate and current measurement of your pet’s weight can help us notice any early clues to health concerns. It will also help us ensure that we prescribe the right…
I have a hard time controlling my pet in the lobby. Can I make arrangements so I can take him/her into the exam room right away when I arrive?

We are happy to make arrangements to help make your visit as smooth and convenient as possible. When you call to schedule your appointment, please let us know that you…
My pet is really well trained. Why do I have to have him on a leash when we visit the hospital?

For the safety and protection of all clients, patients, and veterinary team members, we require all pets to be on a leash or in a carrier when they arrive at…
I brought my pet to see the veterinarian for a problem, and my pet isn’t getting any better. What can I do?

Please call us. Just like doctors, veterinarians sometimes need to follow up with progress examinations and obtain further information to make a diagnosis for your pet. What may work for…